FAQ
If your question is missing, the WhatsApp line answers within two working hours - and the answer usually ends up on this page.
Per category, published on each page: 20 L per cosmetic line, 100 pcs dry amenity kits, 20 bed-linen sets, 50 towels, one carton of chemicals, furniture from one piece. The supplies hub links every category.
In-stock goods: 2-5 working days anywhere on the island, 2-3 days in the south (Canggu, Seminyak, Uluwatu, Sanur). See delivery areas for the zone table.
Yes: Jakarta in 5-7 days via our cross-dock, Java and Lombok 5-10 days, 24 provinces in total with insured freight.
Linen, towels, amenities and tableware samples travel free to any Bali property. For out-of-island projects we courier a sample box at cost.
Yes: engraved dispensers, embroidered towels and robes, printed kit boxes and custom scent blends. Branding MOQs are modest - from 50 towels or 100 kit boxes.
Consumables: cash on delivery, transfer, or a monthly consolidated invoice for regulars. Projects and custom furniture: 40 percent deposit, 40 at readiness, 20 on delivery.
Yes. Small plastic water bottles are banned on Bali from 2025 (Bali Provincial Government), so our programs run on refill dispensers, canisters and glass. The guest amenities page has the details.
Private villas and villa management portfolios, boutique hotels and resorts, guesthouses, plus restaurants and beach clubs for tableware and coffee - see who we supply.
Next step
Tell us about the property - we reply with a stock list, unit prices and delivery dates.